Privacy Policy
Last updated: March 1, 2026
Introduction
cajeX ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, company name, job title, and password when you create an account.
- Profile Information: Additional details you choose to add to your profile.
- Architecture Data: Projects, directives, knowledge bases, review results, and other architecture governance data you input into the platform.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, IP address, and device identifiers.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services.
- Process transactions and send related information.
- Send technical notices, updates, security alerts, and administrative messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Data Sharing
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit consent to share your information.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to or restrict processing of your information.
- Request portability of your personal information.
- Withdraw consent at any time where applicable.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
cajeX Privacy Team
Email: privacy@cajex.ai